Konica Minolta launches “Personalize” app allowing users to customise MFP displays according to their individual way of working
In times of increasingly complex working environments, people need to be able to understand technology quickly and use it intuitively without the need for lengthy or extensive training, because user experience is the key for adopting technology. Users expect, for instance, a similar user experience as they know from their mobile phone. Konica Minolta's new "Personalize” app specifically addresses this challenge and offers users the ability to personalise the display of their MFP according to their individual preferences. Functions and features can be matched to their own individual working behaviour and routines. This decreases the time employees spend in front of their devices and also results in operational cost savings.
Konica Minolta has always been a pioneer with regard to the user experience of its MFPs. For instance, the jury of the Good Design Award 2019 praised the A3 colour MFPs bizhub C360i/C300i/C250 for their highly intuitive interfaces and user experience. In addition, the company has been offering the ability to customise the MFP display to customers’ individual needs for over 10 years. The company is now going one step further and expanding its individualisation capabilities. With "Personalize", the display of the MFPs can even be adjusted to the preferences of each individual user.
Multifunctional devices are typically multi-user devices. Therefore, the user experience and the way the user interface is set up is targeted to suit all users instead of individual preferences or working behaviours. Some features that are available and visible might suit specific users while others do not need them. However, this detracts from the user experience and so user acceptance for technology sinks. That's why we have developed the ability to personalise MFPs according to each user's preferences.
Decreasing the time spent in front of the MFP as well as operational costs
Konica Minolta’s new "Personalize” app allows users to create individual MFP user interfaces that are immediately accessible when they authenticate to the device. For example, features and functions frequently accessed can be moved to the front per drag & drop while features that are not used – or used infrequently – can be put on the home screen. This allows a more efficient operation of the MFP display, as the removal of functions that are needed for individual operation avoids users being distracted, and faster access to a function means that less time is spent using the MFP in total. Furthermore, custom backgrounds can be created with pre-loaded images or from users’ uploaded images. In addition, users can select their individual language so that all MFP functions are presented in their preferred language. This can be useful for organisations with employees from all over the world.
What is more, Konica Minolta offers its cloud-based "Personalize Follow-you Service” for the “Personalize” app. This allows the individual user interface to follow each user to every device within an organisation, meaning that the configuration does not need to be set up on all devices.
Three different packages for organisations of all sizes
While the “Personalize” app is free of charge, the “Personalize Follow-you Service” is licensed on a user basis and requires a subscription to one of three plans that support customers ranging from SMEs to the enterprise level: "Starter Plan", "Business Plan" and "Enterprise Plan". Starter Plan is an introductory plan that offers basic follow-you personal features and is best-suited for small business with a limited number of users and devices. With "Business Plan", customers benefit from all the features of "Starter Plan" and additional personalisation features for users. "Enterprise Plan" is an advanced plan that offers individualised support to give administrators more control.
While the “Personalize Follow-you Service” for “Starter Plan” and “Business Plan” will be available from 1 December 2020, the service will already be available for “Enterprise Plan” from 31 August 2020. In addition, customers can use it as a free-of-charge trial until 30 November 2020. To download the app and make use of the free-of-charge “Personalize Follow-you Service” trial, it is necessary to register with Konica Minolta’s Marketplace at www.konicaminoltamarketplace.com. More information here: https://www.konicaminolta.eu/eu-en/services/smart-cloud-services/personalize
About Konica Minolta Business Solutions Europe
Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. Konica Minolta enables its clients to champion the digital era: with its unique imaging expertise and data processing capabilities, Konica Minolta creates relevant solutions for its customers and solves issues faced by society. As a provider of comprehensive IT services, Konica Minolta delivers consultancy and services to optimise business processes with workflow automation. The company further offers its customers solutions and managed services in the field of IT infrastructure and IT security as well as cloud environments. With regard to its office printing solutions, ‘IDC MarketScape: Western Europe Smart Multifunctional Peripheral 2018 Vendor Assessment’ stated that Konica Minolta is ‘recognised globally as a leading smart MFP provider of note’. As a strong partner for the professional printing market, Konica Minolta offers business consulting, state-of-the-art technology and software and has established itself as the production printing market leader for more than a decade in Europe (InfoSource). In the healthcare sector, Konica Minolta drives digitalisation of clinical workflows and offers a broad range of next-level diagnostic solutions. Its Business Innovation Centre in London and four R & D laboratories in Europe enable Konica Minolta to bring innovation forward by collaborating with its customers as well as academic, industrial and entrepreneurial partners. For its solutions that combine ‘smart service with smart technology’, Konica Minolta was awarded the prestigious ‘Buyers Lab PaceSetter Award for Outstanding Serviceability 2018/2019’ from Keypoint Intelligence. Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With approximitaley 10,000 employees (as of April 2020), Konica Minolta Europe earned net sales of over 2,34 billion in financial year 2019/2020.
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